Shipping policy
Thank you for shopping with us! We want to ensure that you have a smooth and enjoyable shopping experience. Below are the details of our shipping policy:
Processing Time
All orders are processed within 15–20 business days. Please note that this processing time is separate from the shipping time. Orders are processed Monday through Friday, excluding weekends and holidays.
Shipping Methods and Delivery Time
Once your order is processed and shipped, delivery times will vary depending on the shipping method selected at checkout and your location. Estimated shipping times are provided at checkout, and we strive to deliver your items as quickly as possible.
Shipping Rates
Shipping charges are a flat rate. We offer free shipping for orders exceeding $100 USD. You will see the final shipping cost at checkout before confirming your order.
Order Tracking
Once your order is shipped, we will send you a tracking number via email. Please allow up to 24 hours for the tracking information to update.
Shipping Delays
While we make every effort to ensure your order arrives as quickly as possible, there may be unforeseen delays due to weather, holidays, or other external factors. We appreciate your understanding and patience during such times. Please feel free to contact with any question and we will do our best to help!
International Shipping
We do not currently offer international shipping.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or lost packages caused by incorrect or incomplete address information.
If you have any questions or concerns about your order, please don't hesitate to contact us. We're here to help!